Automotive Service Advisor
Athens, GA Athens, GA Full-time Full-time From $35,000 a year From $35,000 a year Athens Ford is currently hiring Service Advisors for our growing Service Department! This position is an excellent opportunity for the right person, with plenty of potential for growth within the company.
Our ideal candidate is a result-driven individual with stellar customer service and communication skills, strong attention to detail and an ability to thrive in a fast-paced environment.
Experience with DMS software and knowledge of Ford products is a plus.
Job
Responsibilities:
Assist customers with repair and scheduled maintenance service requests Help to ensure the vehicle is fixed right the first time by listening to customer inquiries and requests and accurately documenting all customer concerns on the repair order Consult customers on needed scheduled maintenance repairs and review root cause/corrective repair action with the customer Communicate with customer throughout repair process Inspect every finished repair order for proper completion, pricing accuracy, and legibility Assist the Service Manager by distributing work to technicians, accurately maintaining repair records, supporting promotional activities, monitoring labor inventory, complying with safety and environmental programs and practices, and any other duties as assigned Treat customers with respect and courtesy to help foster long term relationships Job Requirements:
Excellent verbal communication and customer service skills Professional appearance and demeanor Ability to thrive in a fast-paced environment Capacity to learn quickly and work well under pressure Knowledge of Ford automotive service writing process preferred Ability to work both independently and as part of a team to ensure complete customer satisfaction Must have a valid driver's license and driving record Must be able to work a schedule of Monday - Friday and up to 2-3 Saturdays per month About Athens Ford:
This position is eligible for a full benefit package including medical, dental, vision, life insurance and matching 401k Paid Vacation Air-conditioned Shop On the job paid training Lots of opportunity for growth.
We prefer to promote from within.
Employee appreciation meals, monthly meetings and prizes Employee pricing on service, parts and vehicle purchases.
We are an equal opportunity employer and a drug free workplace.
Drug test and background check required.
Work Remotely No Job Type:
Full-time Pay:
From $35,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Day range:
Monday to Friday Weekends as needed Shift:
Day shift Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our ideal candidate is a result-driven individual with stellar customer service and communication skills, strong attention to detail and an ability to thrive in a fast-paced environment.
Experience with DMS software and knowledge of Ford products is a plus.
Job
Responsibilities:
Assist customers with repair and scheduled maintenance service requests Help to ensure the vehicle is fixed right the first time by listening to customer inquiries and requests and accurately documenting all customer concerns on the repair order Consult customers on needed scheduled maintenance repairs and review root cause/corrective repair action with the customer Communicate with customer throughout repair process Inspect every finished repair order for proper completion, pricing accuracy, and legibility Assist the Service Manager by distributing work to technicians, accurately maintaining repair records, supporting promotional activities, monitoring labor inventory, complying with safety and environmental programs and practices, and any other duties as assigned Treat customers with respect and courtesy to help foster long term relationships Job Requirements:
Excellent verbal communication and customer service skills Professional appearance and demeanor Ability to thrive in a fast-paced environment Capacity to learn quickly and work well under pressure Knowledge of Ford automotive service writing process preferred Ability to work both independently and as part of a team to ensure complete customer satisfaction Must have a valid driver's license and driving record Must be able to work a schedule of Monday - Friday and up to 2-3 Saturdays per month About Athens Ford:
This position is eligible for a full benefit package including medical, dental, vision, life insurance and matching 401k Paid Vacation Air-conditioned Shop On the job paid training Lots of opportunity for growth.
We prefer to promote from within.
Employee appreciation meals, monthly meetings and prizes Employee pricing on service, parts and vehicle purchases.
We are an equal opportunity employer and a drug free workplace.
Drug test and background check required.
Work Remotely No Job Type:
Full-time Pay:
From $35,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Day range:
Monday to Friday Weekends as needed Shift:
Day shift Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
